Our Commitment
to Customer Privacy
1. What information is collected
We receive and may keep information voluntarily given to us when you decided to create a Case Sensitive Control Panel Account, make purchases, take part in a special promotion or when you provide any other information or unique preferences to better serve you. This information may include:
- Your name, address and phone number
- Your e-mail address
- Proof of your identity
- Any other information that Case Sensitive Solutions may voluntarily collect from you from time to time on its website or through alternate means
It might also include information you provide us about other people. For example, you may provide us with some of the same information as above to create delegated control panel accounts. When you provide such details we may use that information for the all purposes described herein. We rely on you to obtain the intended recipient's consent to our use of the personal information for these limited purposes.
1.1 Use of Cookies and Other Technology
We want you to be aware that certain online tools exist to help us service and recognise you when you visit our website. Indeed, many of the tools available on the Case Sensitive Solutions website depend on such tools and thus we may receive and store certain types of information when you visit. We use this information to understand how users navigate to and around our website, view product pages, access content and make purchases.
1.2 Retention of personal information
Case Sensitive Solutions retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.
2. How information used
Information we collect from you may be used to:
- Provide you with timely and reliable fulfillment of requests
- Do all things necessary to administer those services
- Deliver merchandise and services that you purchase online
- Facilitate payment for your purchases
- Confirm your orders and delivery information
- Respond to your customer service inquiries or requests
- Communicate offers, benefits and featured items to you
- Administer giveaways, contests, birthday programs and similar promotions
3. What about security
Case Sensitive Solutions makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Case Sensitive Solutions uses industry standard security techniques on our website to help protect against the loss, misuse or modification of information that you have provided. When you access your personal information or transmit personally identifiable data to us, that information is stored on servers that we have used commercially reasonable efforts to protect from unauthorized access or intrusion. While we implement the above security measures, you should be aware that 100% security is not possible.
4. Links to other sites
Our website may offer links to other sites. Other sites have their own terms of use and privacy and security policies. Case Sensitive Solutions is not responsible for how such third parties collect, use or disclose your personal information.
If you choose to visit one of these sites, you may want to review the policies that govern that particular site.
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